Live stream prerequisites & troubleshooting
- Join through an updated browser. Google Chrome or Edge Chromium is recommended.
- Make sure you are connected to a stable network.
Having trouble? These steps solve most issues.
- Reload your browser.
- Quit and reopen your browser.
- Try another browser (Chrome, Firefox, Safari, Edge Chromium).
- If connected through a VPN connection, switch it off.
- Reboot your computer.
Still having trouble? There might be a firewall or other network or security configuration blocking the live stream. Please try the following.
- Try another computer or mobile device.
- Connect to a different network.