Live stream prerequisites & troubleshooting


  • Join through an updated browser. Google Chrome or Edge Chromium is recommended.
  • Make sure you are connected to a stable network.


Having trouble? These steps solve most issues.

  • Reload your browser.
  • Quit and reopen your browser.
  • Try another browser (Chrome, Firefox, Safari, Edge Chromium).
  • If connected through a VPN connection, switch it off.
  • Reboot your computer.

Still having trouble? There might be a firewall or other network or security configuration blocking the live stream. Please try the following.

  • Try another computer or mobile device.
  • Connect to a different network.