Sessions

Electronic health record (EHR) systems have faced criticism and debate as these systems can be complex and difficult for users to navigate, particularly for those who are not trained in their use. This can lead to errors and inefficiencies, negatively impacting patient care and user satisfaction.By contextualizing criticism and transforming it into constructive feedback, system developers can gain valuable insights and use this feedback to make reasonable improvements. Transforming criticism into constructive feedback requires contextual understanding for helping to identify specific areas where improvements may be needed. In this presentation, some typical examples are given about acquiring more concrete and actionable feedback on situations where users have been disappointed or when they felt that something could be working in a better way.One of the key benefits of contextual user feedback is that it allows healthcare organizations to gather a wide range of perspectives on the EHR system to prioritize improvements. Systematic collection of user feedback also helps organizations to identify areas where additional training or support may be needed.

A safe and reliable flow of information is indispensable for nursing. Its role is particularly emphasised in mobile care, such as preliminary home care or home hospital care. Inefficient information flow poses a threat to patient safety and continuity of care. What measures can be taken to support the flow of information? 

In our sector, the major cloud discussion the last few years focused on data protection - what data can we store in the cloud, and in which cloud? This talk takes a different approach and ignores the cloud as an outsourcing model. Instead, principles and methods for modern cloud technology are highlighted. Correctly adopted, they enable any software developing organization to accelerate the pace of innovation. This effect can even be achieved without migrating to the cloud, and without compromising data protection and regulatory compliance. 

In this talk a brief overview of cybersecurity challenges with integrated IT/OT medical devices will be provided, along with current best practices for addressing them and open issues. Realistic attack scenarios will be used as examples to discuss the possible impact of the attack; ease of detection; risk of cascade effects; assets likely to be affected; stakeholders involved; security measures to prevent such attacks; handling the incident.

The future success of moving to a smart hospital is understanding the risk. Risk should be an open transparent conversation between stakeholders of the future hospital. With an increase in interconnected devices that allow for more remote care the protection of the central brain of the hospital is critical. Change takes time and education. If we consider current cyber threats that healthcare as an industry faces one might ask what does it really mean to be secure? Security is not a permanent achievable state, it is temporal and fluid. Technology in healthcare is ever-changing and along with that there should be a clear understanding of the risks. Breaches happen almost daily around the world specifically within healthcare. As a highly targeted industry, how do we effectively deal with these breaches, what is the estimated downtime? This talk explores the current state of responses to breaches, and potential solutions with a focus on education and disaster planning for not if but when it happens.