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NHS 111 Smart Triage Service: NHS England Passed

Tuesday May 14, 2024 13:40 - 14:05 F-Expo

Lecturers: Annabelle Painter, Dr James Ray, Shaun Crinion

Track: AI in healthcare - Threat or opportunity?

NHS England's London team oversees the care of over 8 million people. Award-winning for their approach to innovation, the team has the ambition of making London the healthiest global city. 

In this presentation, hear from NHS thought-leader Shaun Crinion as he explains his vision for a Smart Triage Service in NHS11 (similar to 1177 in Sweden), an equitable first point of entry for all people entering the health system. 

AI-enabled patient triage has been introduced to the NHS patients as a first line assessment, that triages to ensure resources are best used depending on the clinical need as well as providing a convenient pathway for patients. 

At present, 32% patients accessing out-of-hours clinical advice end up being navigated to emergency services. Based on health economics modelling, the Smart Triage Service is anticipated to reduce inappropriate attendances by 24%. 

Shaun is joined by NHS England National Clinical Advisor for Urgent Care, Dr James Ray, to present this novel project that is set to improve the access to care for millions.

Language

English

Topic

Artificial Intelligence and Machine Learning

Seminar type

Live broadcast

Lecture type

Presentation

Objective of lecture

Inspiration

Level of knowledge

Introductory

Target audience

Management/decision makers
Politicians
Healthcare professionals

Keyword

Actual examples (good/bad)
Benefits/effects
Welfare development

Conference

Vitalis

Lecturers

Profile image for Annabelle Painter

Annabelle Painter Lecturer

Chief Medical Officer
Visiba UK

Dr Annabelle Painter is an NHS primary care doctor with experience working with healthcare AI technologies in industry, academically at Imperial College London and centrally in the NHS AI lab and Health Education England.

Dr James Ray Lecturer

NHS Emergency Medicine Consultant & National Clinical Advisor for Urgent Care
NHS England

Dr James Ray is NHS England’s National Clinical Advisor for Urgent Care, and is also an Emergency Medicine Consultant in Oxford.

Profile image for Shaun Crinion

Shaun Crinion Lecturer

Deputy Head of IUC & Digital
NHS England, London

Shaun Crinion leads the NHS England London strategy for Integrated Urgent Care Digital. A Paramedic by profession with a professional interest and speciality in Digital Healthcare. Shaun has a strong interest in unlocking the learning ability of AI to provide more efficient and safer patient journeys.