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NORDeHEALTH Usability of national patient portals in Finland, Estonia, Norway, and Sweden Passed

Wednesday May 24, 2023 11:15 - 11:35 F2

Lecturers: Maedeh Ghorbanian Zolbin, Saija Simola
Moderator: Anna Kharko

Track: Nordic focus, Eng - Northern Excellence in Online Records

NORDeHEALTH: Usability of national patient portals in Finland, Estonia, Norway, and Sweden

Nordic countries have been forerunners while having patient portals already for a decade. However, it is still important to improve usability for getting more benefits and also help other countries develop their eHealth services. There hasn’t been a similar international comparison as we have now with our international patient survey. We’ll share international and local benefits and challenges regarding the usability of national patient portals in Finland, Estonia, Norway, and Sweden.”

Topic

Patient Experience

Language

English

Seminar type

Pre-recorded + On-site

Objective of lecture

Orientation

Level of knowledge

Intermediate

Target audience

Management/decision makers
Politicians
Organizational development
Purchasers/acquisitions/eco nomy/HR
Technicians/IT/Developers
Researchers
Students
Care professionals
Healthcare professionals
Patient/user organizations

Keyword

Actual examples (good/bad)
Benefits/effects
Innovation/research
Test/validation
Usability

Conference

Vitalis

Lecturers

Profile image for Maedeh Ghorbanian Zolbin

Maedeh Ghorbanian Zolbin Lecturer

Doctoral Researcher
Aalto University

I am a doctoral researcher at Aalto University, Finland. I am part of DigiIN and NordeHealth projects, and my focus areas are eHealth usability, eHealth literacy, and older adults.

Profile image for Saija Simola

Saija Simola Lecturer

Doctoral Researcher
Aalto University

I'm a Doctoral Researcher from Aalto University, Finland.
My focus is on the Usability of eHealth services from the patient's point of view.

Profile image for Anna Kharko

Anna Kharko Moderator

Researcher
Uppsala Universitet

Dr Kharko is a health and healthcare researcher at Uppsala University with a variety of research interests. She studies patients' and healthcare professionals' experience with electronic health records, current implementations of electronic health records, as well as the integration of AI/ML in the clinical curriculum. Dr Kharko is also part of an international team that evaluates pain interventions for chronic pain conditions through network meta-analyses. She is affiliated with the University of Plymouth, UK where she did her PhD employing psychophysiological methods to study the contribution of acute anxiety to pain perception. Find out more about her work at www.annakharko.com