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Adolescents identifying errors and omissions in their electronic health records: National survey Passed

Tuesday May 23, 2023 10:45 - 11:00 G2

Lecturer: Josefin Hagström

Track: MIE: Patient records

Patient accessible electronic health records (PAEHRs) have been proposed as a means to improve patient safety and documentation quality, as patients become an additional source to detect mistakes in the records. In pediatric care, healthcare professionals (HCP) have noted a benefit of parent proxy users correcting errors in their child’s records. However, the potential of adolescents has so far been overlooked, despite reports of reading records to ensure accuracy. The present study examines errors and omissions identified by adolescents, and whether patients reported following up with HCPs. Survey data was collected during three weeks in January and February 2022 via the Swedish national PAEHR. Of 218 adolescent respondents, 60 reported having found an error (27.5%) and 44 (20.2%) had found missing information. Most adolescents did not take any action upon identifying an error or an omission (64.0%). Omissions were more often perceived as serious than errors. These findings call for development of policy and PAEHR design that facilitates reports of errors and omissions for adolescents, which could both improve trust and support the individual’s transition into an involved and engaged adult patient.

Language

English

Seminar type

On site only

Objective of lecture

Other

Level of knowledge

Advanced

Target audience

Management/decision makers
Politicians
Organizational development
Technicians/IT/Developers
Researchers
Students
Care professionals
Healthcare professionals
Patient/user organizations

Keyword

Actual examples (good/bad)
Patient centration
Innovation/research
Patient safety
Usability
Ethics

Conference

MIE

Authors

Josefin Hagström, Charlotte Blease, Anna Kharko, Isabella Scandurra, Maria Hägglund

Lecturers

Profile image for Josefin Hagström

Josefin Hagström Lecturer

PhD student
Uppsala University

I have an MSc in Psychology and am a PhD student in implementation and medical informatics. I have previously worked with online psychological treatment for parents of ill children and adolescents with cancer, as well as with serious games for education.

My PhD project focuses on online record access for parents, children and adolescents.