Under 2023 införde omsorgsföretaget Attendo livskvalitetssamtal på äldreboendena i Sverige. Med hjälp av en metod kan Attendo inte bara se vilka enskilda insatser som gör störst skillnad för de äldre, vi kan också mäta hur mycket de äldres livskvalitet totalt sett har förbättrats genom den omsorg de får hos oss. Kom och lyssna på Lena Erngren, kvalitetschef på Attendo som berättar mer om metoden och hur den förändrat både Attendos interna arbete med en personcentrerad vård och omsorg och fått att bättre förstå hur vi kan anpassa verksamheten efter det som faktiskt gör skillnad för den enskilde i vardagen.
Lena Erngren är Kvalitetschef på Attendo Skandinavien, Nordens största omsorgsföretag. Lena har lång erfarenhet som kvalitetschef och auditör inom läkemedels- och medicinteknikindustrin. Hon har haft världen som arbetsfält och fått erfara hur det är att vara gäst i andra länder hos företag och i olika kulturer.
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