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The European standard for patient involvement in health care: development of an assessment tool Passed

Wednesday May 15, 2024 14:30 - 15:13 Poster Arena

Presenter: Erik Virtanen

Track: Tools and Assessments, Posters

Poster can be found in location 148.

Introduction: Person-centred care (PCC) faces difficulties in definition and implementation amongst healthcare professionals. The European Committee for Standardization has provided a standard (SS-EN 17398:2020) for patient involvement in health care, minimum requirements for person-centred care, which is directed at healthcare professionals. The standard consists of three domains: Patient’s narrative and experience of illness; Partnership; and Documentation, care plan and information sharing. The standard is not regulated by an authority but it is recommended as a standard for the Swedish health care system. Aim: The aim of this study was to explore Swedish healthcare professionals’ understanding of PCC and their perspectives on the ability of SS-EN 17398:2020 to assess PCC. Methods: A mixed method approach was used to develop and test an online questionnaire based on the Standard. Semi-structured interviews with healthcare professionals were conducted to examine how the Standard matched perception’s of PCC. The psychometric qualities of the instrument including internal consistency and concept matching via exploratory factor analysis (EFA) was tested via a national survey. Results: Healthcare professional’s understanding of PCC is largely consistent with the core domains of Patient narrative and Partnership. The instrument demonstrated high reliability on all three domains (Cronbach’s alpha 0,803; 0,892; 0,830). The factor structure was largely confirmed with a four-factor solution EFA. However, the study identified a strong effect of occupation on reporting PCC. The qualitative interviews identified some confusion on terms and concepts. Healthcare professionals reported a lack of management ambitions, time and lack of PCC education, as limitations to fulfilling person-centeredness. Conclusion: The standard provides a strong framework for the description of PCC in healthcare and the instrument has largely fulfilled the need for measurement. However, further research is needed to understand and adequately incorporate the occupational effects on measurement and to ensure increased clarity and generalizability of the concepts used.  

Language

English

Seminar type

Poster

Conference

GCPCC

Authors

Erik Virtanen, John Chaplin

Lecturers

Erik Virtanen Presenter