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Frail older people’s experience of a person-centred remote intervention – IHOPe Passed

Wednesday May 15, 2024 14:30 - 15:13 Poster Arena

Presenter: Zahra Ebrahimi

Track: Digitalisation and eHealth, Posters

Poster can be found in location 88.

Background: In response to the growing demand for integrated and person-centered care for frail older people, this study explores frail older people’s experiences of a remote person-centered care intervention. Person-centered care is a fundamental ethic that involves collaboration between the patient and health care professionals through active listening to patients' narratives and jointly formulating tailored health plans. Integrating such care via digital health tools remains a challenge. Objective: The aim of this study was to explore frail older people’s experiences of a remote person-centred e-health and telephone intervention. Methods: A total of 14 participants Who had participated in the intervention in the IHOPe study [1]  were selected through a purposive sampling strategy. The participants were people aged 75 or above, who had sought hospital care and been screened as frail. The intervention was a remote person-centred intervention via telephone calls and a digital platform. Individual qualitative telephone interviews were conducted, and data was analyzed through inductive content analysis. Results: The findings highlight that frail older people preferred telephone conversations over digital platform. These conversations were perceived as a professional and friendly contact and stimulated a sense of security. The accessibility and user-friendliness of the digital platform posed challenges. Discussion: The findings emphasize the importance of person-centred communication and contact through interactions via telephone while pointing out difficulties associated with the digital platforms. Person-centered care via telephone has the potential to be further developed and tested.    

Language

English

Seminar type

Poster

Conference

GCPCC

Authors

Zahra Ebrahimi, Patricia Olaya-Contreras, Mahboubeh Godarzi, Inger Ekman

Lecturers

Zahra Ebrahimi Presenter