Designing the Roadmap for Change: An Alberta Framework for an Integrated People-centred Healthcare System Passed
Wednesday May 15, 2024 14:30 - 15:13 Poster Arena
Presenter: Jessica Gish
Track: Equity, Posters
Poster can be found in location 95.
High-performing healthcare systems require well-designed, evidence-based visions and principles, as well as the strategies and structural elements that facilitate improvement. These are often presented in frameworks that create the roadmap for change. The Framework for an Integrated People-centred Healthcare System presents a common vision of public healthcare in Alberta, Canada that provides equitable services responsive to the needs of individuals, families, communities, and the population. The Alberta framework synthesizes leading thinking from established and respected organizations within and beyond Canada, input from engagement with our system partners over the past two years, and government policy and funding priorities. Our jurisdictional review analyzed a variety of frameworks – at regional, national, and international levels – and found they are consistently influenced by common definitions and strategies identified by healthcare organizations and peer-reviewed journals. These frameworks are oriented around a common vision (i.e., integrated, people-centred care), show consensus about what quality health services should be, and include a wide range of performance dimensions and conceptual perspectives. Patients and providers were interviewed about the dimensions of quality presented in the Alberta Quality Matrix for Health adopted in 2005: acceptability, accessibility, appropriateness, effectiveness, efficiency, and safety. Interviews and the jurisdictional review confirmed that language and perspectives on quality have evolved to include equity, provider experience, and partnership/engagement. The Alberta framework aligns with government priorities to strengthen access to primary care, and the prevailing concepts of access, integration, partnership and inclusion, and cultural responsiveness. This framework brings these inputs together, into an Alberta context, to rally people and optimize systems to effect positive change and deliver better person-centred care and health outcomes for Albertans. This poster will present this framework, outline its inputs and rationale, and how it can help to facilitate a roadmap to improvement in Alberta.
Seminar type
Poster
Conference
GCPCC
Authors
Jessica Gish, Melissa Rolfe, Mollie Cole, Markus Lahtinen, Jeanette Jackson, Alta Magee
Lecturers
Jessica Gish Presenter
Health Quality Council of Alberta