FACILITATING PATIENT-CENTERED CARE, SATISFACTION, AND ENGAGEMENT USING THE 6 AIMS OF NURSING

Nurses today are challenged with high nurse-patient ratios; clients with complex healthcare challenges; and emotional-laden work environments. In addition, they are often taught within a biomedical paradigm, focusing on curing versus caring-healing. The result is many nurses experience a disconnect between their desire and need to practice person-centered care and the reality experienced in their work setting. Consequently, they may suffer from compassion- fatigue, burnout, and emotional exhaustion. This results in less than optimal patient care, decreased patient satisfaction and wellbeing; diminished nurse satisfaction and resiliency; and a focus on tasks versus patient-centered care.

One way to help decrease nurse stress and improve quality of patient care is by facilitating holistic theory-based-nursing practice. When nurses are able to clearly articulate what they know, why and how they are intervening, and effect desired outcomes they are able to communicate their value and decisions with their consumers, colleagues, and other stakeholders.  Furthermore, they are able to positively, intentionally, and purposefully guide their nursing practice and engage in person-centered care.

The Six Aims of Nursing Interactions, based on the theory of Modeling and Role-Modeling provides a theoretical framework that can help nurses practice from a holistic framework, while increasing their productivity, decreasing their stress, increasing their feelings of satisfaction and professional accomplishments; and most importantly increase their clients’ state of wellbeing. This presentation will offer nurses a framework that can be used with any population, in any setting. Through the creation of a safe, trusting, and sacred space, nurses engage with their clients to facilitate a sense of hope, control, affirmation, and empowerment to establish mutual goals that will initiate greater states of eudaemonistic health and wellbeing. Following the presentation, participants will be able to apply the major content presented into their practice, engaging and empowering their patients; essential to implementing Patient-centered care.