
Agenda
Track: General
All sessionsRoundtables: IT & Systems Management
Courtney Covey, Gardy Noel, Joel Nisbett
Thursday September 17, 2026 10:15 AM - 11:00 AM EDT Richardson CD
Enterprise, General, Elite
This roundtable brings together IT professionals, system managers, analysts, and developers to explore common challenges and share strategies. While participation isn’t limited to those in technical or system administration roles we expect most attendees will bring experience working at this scale and complexity, many within conventions, exhibitions and events companies. The focus is on the problems you’re solving and the approaches that work, not on specific Momentus products.Roundtable discussion with your peers. No Agenda, No Slides, just an open dialogue.
Roundtables: Sales & Marketing
Dan Boyd, Katie Eisenbath, Kelli Donahoe, CMP-Fellow
Thursday September 17, 2026 10:15 AM - 11:00 AM EDT Richardson CD
General, Enterprise, Elite
Connect with other sales and marketing professionals to explore strategies for driving demand, managing pipelines, and promoting events. Hear what’s working for your peers and bring your own ideas, challenges, and wins to the table. Roundtable discussion with your peers. No Agenda, No Slides, just an open dialogue.
Roundtables: Event Planning, Services and Operations
Amy Durbin, Graeme Bice, Jillian Stangret, Kaitlyn McAdams
Thursday September 17, 2026 11:15 AM - 12:00 PM EDT Richardson CD
Elite, General, Enterprise
This roundtable brings together event professionals who plan and execute events for an open discussion on shared challenges and strategies. Connect with peers who work at a similar scale, exchange ideas, and learn how others are approaching the same issues (whether or not they use the Momentus products to solve them). The conversation is centered on the challenges you’re solving and the solutions that are working. Roundtable discussion with your peers. No Agenda, No Slides, just an open dialogue.
Build Your Own Agent Workshop: A First Look at the Momentus Agent Builder
Jonathan Mahler, Nate Thomas
Thursday September 17, 2026 11:15 AM - 12:00 PM EDT Richardson A
Enterprise, Elite, General
Every venue has workflows no vendor will ever ship for you. This working session previews the Agent Builder, where your team describes a process in plain language and Momentus builds the agent to run it. You'll see early designs, work through your own use cases with the team that's building it, and tell us where we have it wrong.
Celebrating You: Awards Luncheon & Closing Reflections
Melora Cybul
Thursday September 17, 2026 12:15 PM - 1:15 PM EDT Richardson CD
Enterprise, General, Elite
Ask the Expert: Speed & Substance (Link to Register in Description)
Thursday September 17, 2026 1:30 PM - 5:00 PM EDT Richardson Pre-Function
General, Enterprise, Executive, Elite
Sign up for a 20-minute one-on-one session with a Momentus expert on a subject you want to dig into. Space will be limited for one-on-one meetings. Pre-registration is required and is open. Submit a meeting request using this link.
Momentus Ticketing Demo: Setup, Seat Maps, and Reporting
Rob Rebman
Thursday September 17, 2026 1:30 PM - 2:15 PM EDT Richardson CD
Elite, Enterprise, General
Updating a seat map or pulling a report shouldn't require a support ticket. This deep-dive demo session shows just how easy Momentus Ticketing makes it to stand up a ticket shop, update seat maps, and run reports - and how it all connects to your broader Momentus deployment.
Sponsor Session: The Business Behind the Show
Cast & Crew Sports & Live Entertainment, Lizette Gomez
Thursday September 17, 2026 1:30 PM - 1:55 PM EDT Richardson A
Elite, Enterprise, General
Every great performance runs on more than talent — it runs on payroll, compliance, and staffing done right. Cast & Crew shares how venues, arenas, and productions of all sizes are removing operational friction with connected technology and hands-on expertise, show after show.
Sponsor Session: How to Win Over Planners with Sustainability: A Conversation with Oregon Convention Center
Envire, Johanna Behm
Thursday September 17, 2026 2:00 PM - 2:25 PM EDT Richardson B
General, Enterprise, Elite
Why do Fortune 500 and EU companies choose one venue over another when sustainability is on the table? Johanna Behm, Envire's Co-Founder and CEO, has sat on both sides of that decision, planning events for Workday in Europe and later in life sciences and pharma. In this session, she's joined by Nikki Simmons from Oregon Convention Center's sales team for a live conversation on what actually moves planners to say yes to a venue, and why.
We'll explore with OCC, the first convention center in the world to earn LEED certification and one of the few in the U.S. to reach LEED Platinum, how the latest innovation in venue sustainability turns into a real operational win. OCC now has event-specific insight into utility consumption and waste, and has cut the time to produce a client-ready sustainability report from 10 hours to 30 minutes, a 90 percent reduction, across all 150 of its annual events. Includes a live automation demo.
The New Admin Survival Guide (Welcome to the Deep End)
Joel Nisbett
Thursday September 17, 2026 2:00 PM - 2:25 PM EDT Richardson A
Elite, General, Enterprise
Bringing on a new admin is basically handing someone the keys to a car with no manual. This roundtable is for people who've figured out what actually works before formal training kicks in: cheat sheets, buddy systems, "don't touch that button" lists. Come share what you built, steal what works for someone else.Roundtable discussion with your peers. No Agenda, No Slides, just your real examples in action.
Tour: Spectrum Center
Thursday September 17, 2026 2:00 PM - 3:00 PM EDT Spectrum Center
Enterprise, General, Elite
This is an exclusive behind-the-scenes tour of the Spectrum Center, offered at no additional cost to Illuminate attendees. Register by August 31. Capacity is limited to 50, with a waitlist available.
MomentusMAX: Opportunity Nurturing
Carissa Harrison, Reuben Carlile
Thursday September 17, 2026 2:30 PM - 2:55 PM EDT Richardson CD
General, Enterprise, Elite
Twenty-five minutes on how Momentus handles the inquiries piling up in your inbox: duplicates caught before they become two records, instructions given in plain email, details pulled out of the message and into the opportunity.
Steal My Dashboard (Finders Keepers)
Amy Durbin, Rich Marmura
Thursday September 17, 2026 2:30 PM - 2:55 PM EDT Richardson B
Elite, Enterprise, General
For the customers who've been heads-down building out analytics and dashboards, this is your stage. Show what you made, why you made it, and what problem it solved. Everyone else walks away with a shortcut they didn't have to build themselves.Roundtable discussion with your peers. No Agenda, No Slides, just your real examples in action.
Partner Session: The New Rules of Workforce Management
humanforce, Aaron Dukovich
Thursday September 17, 2026 2:30 PM - 2:55 PM EDT Richardson A
Elite, General, Enterprise
From scheduling chaos to real-time visibility — workforce management has changed. HumanForce shares what's driving that shift and how organizations are using it to run leaner, more responsive teams.
MomentusMAX: Opportunity Scoring
Carissa Harrison, Reuben Carlile
Thursday September 17, 2026 3:00 PM - 3:25 PM EDT Richardson CD
General, Enterprise, Elite
Not every inquiry is worth the same to your venue, and a generic score won't tell you which. This session covers what goes into an opportunity score and how to tune the weighting to your venue's economics rather than someone else's. For sales leaders deciding where the team spends its time.
Partner Session. Financial Module Q&A: An Independent Consultant’s Perspective
Jackie Meixner Consulting, Jackie Meixner
Thursday September 17, 2026 3:00 PM - 3:25 PM EDT Richardson A
General, Enterprise, Elite
Bring your how-to questions to this practical, attendee-driven session focusing on the software’s financial module components, hosted by an independent third-party consultant. This session will be guided by attendees’ questions, with practical answers and discussion.Jackie Meixner is an independent consultant who has completed courses as part of the Momentus Certified Consultant Program.
MomentusMAX: Calendar & Holds
Anjali Rao-Balling, Carissa Harrison
Thursday September 17, 2026 3:30 PM - 3:55 PM EDT Richardson CD
Elite, General, Enterprise
Holds, conflicts, and the calendar conversations that eat a booking team's week. See how booking instructions get interpreted, how conflicts surface and get resolved, and what it's like to work your calendar through chat instead of a grid.
Partner Session: The Future of Feedback
SurveyLoop, Brandon Spriggs
Thursday September 17, 2026 3:30 PM - 3:55 PM EDT Richardson A
Elite, Enterprise, General
Surveys are evolving fast — and Survey Loop is at the front of it. This session dives into the latest innovations reshaping how organizations capture feedback, from smarter design to sharper insights, and what it means for the way you listen to your audience.
MomentusMAX: Resources & Proposal
Anjali Rao-Balling, Carissa Harrison
Thursday September 17, 2026 4:00 PM - 4:25 PM EDT Richardson CD
Elite, General, Enterprise
From what the client asked for to a proposal you'd actually send. Twenty-five minutes on how resources and inventory get matched to a request and assembled into a proposal, so your team stops rebuilding the same document from scratch.
The Momentus Secrets Nobody Tells You (Ask Us How We Know)
Jillian Stangret, Michael Becker
Thursday September 17, 2026 4:00 PM - 4:25 PM EDT Richardson B
Elite, General, Enterprise
Every power user has a few tricks they picked up the hard way. This is the roundtable to pool them: shortcuts, workarounds, settings nobody reads the docs on. Come with at least one tip to trade and leave with a notebook full of new ones.Roundtable discussion with your peers. No Agenda, No Slides, just your real examples in action.