Introduction: Person- and relationship centered care acknowledge the important of residents, relatives, and professional caregivers’ voices, regarding how they experience quality of care in nursing homes. Narrative methods provide a good foundation for this, as they allow respondents to tell their own stories, which provide rich information for quality improvements. We present the impact that the narrative method, Connecting Conversations, has achieved since 2017. Methods: Connecting Conversations is a narrative method that assesses experienced quality of care in nursing homes from the resident’s perspective by having separate conversations with a resident, relative and professional caregiver. It has been developed in co-creation with residents, relatives, care professionals and policy makers. Connecting Conversations is founded on four theoretical pillars: INDEXQUAL (experienced quality of care), relationship-centered care, appreciative inquiry and collaborative learning. It consists of two trainings: one for interviewers to perform the conversations and one for coordinators to implement and facilitate the process of using the method. Results: To date, six studies have been completed on the development, feasibility, validity and implementation of Connecting Conversations. More than 70 interviewers have been certified and hundreds of conversations have been performed in 14 long-term care organizations. The method has been shown to be feasible, valid and valuable. Five key conditions for implementation are coordination, ownership, communication, flexibility and external support. Connecting Conversations has contributed to changes in quality assessments and policy in Dutch nursing homes and it has helped to improve experienced quality of care for residents. Conclusion: Stories from multiple perspectives provide valuable information for quality improvement as they facilitate a rich understanding, reflection, and learning. Yet, in order to use methods such as Connecting Conversations to their full potential, care organizations need to be supported in how to implement them into their organizational structures and how to use stories for quality improvements.