Enhancing Person-Centred Care: Implementation of a Tool for Organisational Learning and Measurement Har passerat
Onsdag 15 maj 2024 09:45 - 09:51 G2
Moderator: Erna Haraldsdottir
Rapportörer: Stine Thorsted, Åsa Waldo
Spår: Practice-based Implementation and Knowledge Translation
Swedish healthcare aims to provide person-centred care based on patients’ needs, preferences and resources. In 2021, the Swedish Agency for Health and Care Services Analysis pointed out that the goals for patient involvement in healthcare have not yet been fully achieved by Swedish health care providers. To successfully implement person-centred care, healthcare organisations require tools for continuous learning and systematic monitoring at both individual and group levels. The Swedish standard ‘Patient involvement in health care – Minimum requirements for person-centred care’ (SS-EN 17398:2020) outlines key aspects of a practice-based approach to person-centred healthcare. The aim of this presentation is to introduce a tool based on the minimum requirements defined in the standard. This tool has been developed to facilitate organisational learning and measurement of person-centred care. It comprises both the organisational level, where administrative managers and management teams can learn how to improve conditions for person-centred care, and the point-of-care level, where clinicians can develop person-centred care for patients. It includes sets of questions designed for discussion and reflection within teams, occupational groups, and management teams, as well as rating scales to enable self-assessment for estimating the extent of performed person-centred care. The tool has been developed and tested in collaboration with managers, clinicians, organisational development specialists, and patient peer supports within Office for Psychiatry, Habilitation and Technical Aids in Region Skåne. Currently, it is being implemented in three distinct departments: Sight, hearing and deafness, Forensic psychiatry, and Habilitation. Preliminary results indicate that the tool effectively enhances the identification of improvement opportunities for both practice and management towards more person-centred care. Examples include changed routines, strengthened child focus, improved competence in communication methodology, real-time documentation, and establishment of patient expert councils. Potential improvements in person-centred care need to be verified and supplemented with feedback and data from the patients themselves.
Seminarietyp
Förinspelat + På plats
Föreläsningsformat
Orals
Konferens
GCPCC
Authors
Åsa Waldo, Stine Thorsted
Föreläsare
Erna Haraldsdottir Moderator
Professor in Nursing
Queen Margaret University
Professor in Nursing, Deputy Head of Nursing and Director of the Centre for Person-centred Practice Research at Queen Margaret University. Since completing my nursing degree in Iceland, palliative care has been my field of practice and research. I have led on a number of person-centred practice development projects , educational teaching programmes and research projects in palliative care both nationally and internationally. I also serve on a number of development groups in relation to palliative care education and research and have published widely in palliative care research journals.
Åsa Waldo Rapportör
Health care strategist
Region Skåne
PhD in Sociology.
Work with R&D in the Office for Psychiatry, Habilitation and Technical Aids in Region Skåne.