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Healthcare communication and decision-making in nurse-patient consultations in primary care: A systematic integrative review Passed

Wednesday May 15, 2024 14:30 - 15:13 Poster Arena

Presenter: Sofia Östensson

Track: Posters, Integrated Practice Development

Poster can be found in location 137.

Background: Person-centred communication is needed to acknowledge patients’ experiences and enhance their involvement in healthcare. For many people, primary care is the first point of contact with healthcare services. For first line decision-making processes to best meet patients’ and public’s health needs, it is important to identify communication strategies that support person-centred care and take into account patients’ level of health literacy. Aim: To review empirical research and identify knowledge gaps on patient-nurse communication and decision-making within primary care consultations. Methods: A review of published empirical studies which include observations of real-life patient-nurse communication in primary care. A systematic literature search in four data bases was conducted. A total of 7211 articles was screened, which resulted in the inclusion of 19 articles. Results: The number of studies on real-time patient-nurse communication and decision-making in primary care is limited. This points to a scarcity of insights in the field of communication and decision-making in patient-nurse consultations within primary care. Further results will be presented at the conference. Conclusion: There is a need for research to gain a deeper understanding of nurses’ communication strategies and the way they involve patients in decision-making. Such insight is needed to enhance person-centred care within nursing encounters being patients’ first point of contact within Swedish primary care.  

Language

English

Seminar type

Poster

Conference

GCPCC

Authors

Sofia B Östensson, Annelie J Sundler, Inger K Holmström, Sandra van Dulmen, Karin Bergman, Malin Östman

Lecturers

Profile image for Sofia Östensson

Sofia Östensson Presenter

PhD student
PHD student University of Borås

I am a doctoral student in The Human Perspective in Care research area. I am affiliated with the research group Applied Care and Communication Research. I started my doctoral studies . in the autumn of 2022. My doctoral work is part of the larger project PINPOINT – The patient's first contact, which aims to investigate the perspective of practice when patients and nurses meet in primary care settings. My doctoral project will focus on patients over 65 years of age.
I am a trained Primary Healthcare Nurse and I also have a Master's degree in Sustainable Organisation and Health-Promoting Leadership. For most of my professional life, I have worked in home care, primary care, and child healthcare, but I also was a unit manager for several years. For the last two years, I have worked as a Lecturer at the University of Borås, mainly in the Postgraduate Diploma in Specialist Nursing – Primary Health Care programme.