Agenda

Space booking is the request your team fields most and automates least. This working session previews where the Momentus booking portal is headed, from a client submitting a request to a confirmed hold, without a phone call. You'll see the designs, then help us decide what ships first.

This is an exclusive behind-the-scenes tour of Truist Field, home of the Charlotte Knights, offered at no additional cost to Illuminate attendees. Registration must be completed before August 31. Capacity is limited to 100, with a waitlist available.

Twenty-five minutes with Ask Mo, the assistant that answers questions about your venue and your platform without you going to find the report. Learn what it handles now, where the answers got noticeably better, and what it's still learning.

Learn more about how to use Elite's new Operations Hub to streamline your complex event operations in Momentus Elite with centralized information, timely updates, and progress tracking.

For decades, venue teams have built room diagrams in disconnected CAD tools, then manually re-created service orders and work orders from scratch — a process ripe for errors and wasted hours. This session explores how embedding live, bidirectional diagramming directly into venue management software closes that gap, letting diagrams and service orders update each other in real time. We'll walk through the operational pain points this solves, the design decisions behind syncing diagrams to live event data, and what early adopters are already seeing in their day-to-day workflows. Attendees will leave with a clear picture of how this shift can streamline setup accuracy and reclaim significant staff time.

Move past the reports you inherited and build the views your leadership actually asks for, using AI to get from question to answer without a data team in the middle. 

Your exhibitors and clients deal with your venue through whatever portal they were handed. This working session previews the direction for Event Hub, the exhibitor experience, and the service center as one front door, then asks you to stress-test it. Bring the complaints you get most from the people outside your organization.

This session brings together IT professionals, system managers, analysts, and developers to explore common challenges and share strategies. While participation isn’t limited to those in technical or system administration roles we expect most attendees will bring experience working at this scale and complexity, many within conventions, exhibitions and events companies. The focus is on the problems you’re solving and the approaches that work, not on specific Momentus products. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com.

Connect with other sales and marketing professionals to explore strategies for driving demand, managing pipelines, and promoting events. Hear what’s working for your peers and bring your own ideas, challenges, and wins to the table. If you have any topics you'd like considered, please reach out to Illuminate@gomomentus.com.

This session brings together event professionals who plan and execute events for an open discussion on shared challenges and strategies. Connect with peers who work at a similar scale, exchange ideas, and learn how others are approaching the same issues (whether or not they use the Momentus products to solve them). The conversation is centered on the challenges you’re solving and the solutions that are working. If you have any topics you would like considered, please reach out to Illuminate@gomomentus.com.

Every venue has workflows no vendor will ever ship for you. This working session previews the Agent Builder, where your team describes a process in plain language and Momentus builds the agent to run it. You'll see early designs, work through your own use cases with the team that's building it, and tell us where we have it wrong.

Every power user has a few tricks they picked up the hard way. This is the roundtable to pool them: shortcuts, workarounds, settings nobody reads the docs on. Come with at least one tip to trade and leave with a notebook full of new ones.