
Agenda
Track
Ask the Expert: Speed & Substance (Link to Register in Description)
Thursday September 17, 2026 13:30 - 17:00 EDT Richardson B
General
Sign up for a 20-minute one-on-one session with a Momentus expert on a subject you want to dig into. Space will be limited for one-on-one meetings. Pre-registration is required and is open. Submit a meeting request using this link.
Sales AI: Opportunity Nurturing
Carissa Harrison
Thursday September 17, 2026 13:30 - 13:55 EDT Richardson A
General
Twenty-five minutes on how Momentus handles the inquiries piling up in your inbox: duplicates caught before they become two records, instructions given in plain email, details pulled out of the message and into the opportunity.
Building Your Best-in-Class Tech Stack (Who Else Are You Seeing?)
Barbara Key
Thursday September 17, 2026 14:00 - 14:25 EDT Richardson CD
General
Nobody runs Momentus in a vacuum. Come talk shop about the other tools sitting next to it in your workflow, what's carrying its weight, and where you've found yourself thinking "man, I wish Momentus just did this natively." Good excuse to swap notes with other admins and maybe find your next integration idea.
Sales AI: Opportunity Scoring
Carissa Harrison
Thursday September 17, 2026 14:00 - 14:25 EDT Richardson A
General
Not every inquiry is worth the same to your venue, and a generic score won't tell you which. This session covers what goes into an opportunity score and how to tune the weighting to your venue's economics rather than someone else's. For sales leaders deciding where the team spends its time.
Tour: Spectrum Center
Thursday September 17, 2026 14:00 - 15:00 EDT Off-site
General
This is an exclusive behind-the-scenes tour of the Spectrum Center, offered at no additional cost to Illuminate attendees. Register by August 31. Capacity is limited to 50, with a waitlist available.
Steal My Dashboard (Finders Keepers)
Martin Stephens
Thursday September 17, 2026 14:30 - 14:55 EDT Richardson CD
General
For the customers who've been heads-down building out analytics and dashboards, this is your stage. Show what you made, why you made it, and what problem it solved. Everyone else walks away with a shortcut they didn't have to build themselves.
Sales AI: Calendar & Holds
Carissa Harrison
Thursday September 17, 2026 14:30 - 14:55 EDT Richardson A
General
Holds, conflicts, and the calendar conversations that eat a booking team's week. See how booking instructions get interpreted, how conflicts surface and get resolved, and what it's like to work your calendar through chat instead of a grid.
The New Admin Survival Guide (Welcome to the Deep End)
Joel Nisbett
Thursday September 17, 2026 15:00 - 15:25 EDT Richardson CD
General
Bringing on a new admin is basically handing someone the keys to a car with no manual. This roundtable is for people who've figured out what actually works before formal training kicks in: cheat sheets, buddy systems, "don't touch that button" lists. Come share what you built, steal what works for someone else.
Sales AI: Resources & Proposal
Carissa Harrison
Thursday September 17, 2026 15:00 - 15:25 EDT Richardson A
General
From what the client asked for to a proposal you'd actually send. Twenty-five minutes on how resources and inventory get matched to a request and assembled into a proposal, so your team stops rebuilding the same document from scratch.
Prepping for Your Next Upgrade (Choose Your Own Adventure)
Amy Durbin
Thursday September 17, 2026 15:30 - 15:55 EDT Richardson CD
Enterprise
With the v26.3 rollout fresh in everyone's mind, this is the spot to talk real talk about how you test before an upgrade, how you actually read release notes, and how you catch the surprises before they catch you. Bring your process, bring your close calls, leave with a better game plan for next time.
What We've Built with AI (Look What I Made AI Do)
Katie Eisenbath
Thursday September 17, 2026 16:00 - 16:25 EDT Richardson CD
General
No slides, no pressure, just show-and-tell energy. If you've messed around with Claude, ChatGPT or any AI tool and built something even a little bit cool, bring it. Dashboards, automations, weird time-savers, whatever. Come brag a little and leave with three ideas you didn't have before, Momentus related or not.
Demo of Momentus Ticketing
Rob Rebman
Thursday September 17, 2026 16:00 - 16:45 EDT Richardson A
General