Agenda

Move past the reports you inherited and build the views your leadership actually asks for, using AI to get from question to answer without a data team in the middle. 

Your exhibitors and clients deal with your venue through whatever portal they were handed. This working session previews the direction for Event Hub, the exhibitor experience, and the service center as one front door, then asks you to stress-test it. Bring the complaints you get most from the people outside your organization.

Twenty-five minutes with Ask Mo, the assistant that answers questions about your venue and your platform without you going to find the report. Learn what it handles now, where the answers got noticeably better, and what it's still learning.

Learn more about how to use Elite's new Operations Hub to streamline your complex event operations in Momentus Elite with centralized information, timely updates, and progress tracking.

For decades, venue teams have built room diagrams in disconnected CAD tools, then manually re-created service orders and work orders from scratch — a process ripe for errors and wasted hours. This session explores how embedding live, bidirectional diagramming directly into venue management software closes that gap, letting diagrams and service orders update each other in real time. We'll walk through the operational pain points this solves, the design decisions behind syncing diagrams to live event data, and what early adopters are already seeing in their day-to-day workflows. Attendees will leave with a clear picture of how this shift can streamline setup accuracy and reclaim significant staff time.

This is an exclusive behind-the-scenes tour of Truist Field, home of the Charlotte Knights, offered at no additional cost to Illuminate attendees. Registration must be completed before August 31. Capacity is limited to 100, with a waitlist available.

Space booking is the request your team fields most and automates least. This working session previews where the Momentus booking portal is headed, from a client submitting a request to a confirmed hold, without a phone call. You'll see the designs, then help us decide what ships first.

Everything you handle on show day that the system should have handled for you. This session previews where Momentus is going on event operations, then works through your day-of scenarios with the team designing it. Deliberately weighted to operations rather than planning, because you already know the planning side cold.

You manage the system. But keeping your whole organization informed, aligned, and using Momentus the right way? That's a different challenge entirely. Join us for  a candid, practical conversation with people who have the same job you do. Expect real examples, honest lessons learned, and ideas you can put to work before you get back to the office. Click for more info.