Pouring from a Full or Empty Cup? A Survey on How Non-Profit Oriented Organizations Exercise Enterprise Risk and Continuity Management

Pouring from a Full or Empty Cup? A Survey on How Non-Profit Oriented Organizations Exercise Enterprise Risk and Continuity Management


Abstract as pdf

Corresponding Author:

Eula Bianca Villar
Asian Institute of Management Philippines
ejvillar@aim.edu

Author(s):

Carl Vincent Caro1

1Asian Institute Of Management, Carlcaro.EMDRCM2021@Aim.Edu, PHL

Enterprise risk and continuity management is a key organizational process allowing organizations to identify and address events that entail potential risks in achieving their strategic and operational objectives. It is commonly practiced by firms to ensure that risks are controlled and minimally impact their operations and profit. On the other hand, non-profit oriented organizations such as public sector organizations and humanitarian organizations face similar, or in certain instances, more disruptive risks in their day-to-day operations. This is due to their service commitments to their respective constituents, where they are expected to continue operations in disaster and crisis environments. More specifically, these organizations can be classified as essential organizations whose tasks are critical across all the phases of disaster management (Kapucu and van Wart, 2006). There is an abundance of empirical data regarding how such organizations undertake risk and vulnerability assessment in relation to the communities they serve, which in turn form the basis for policy and advocacy initiatives. Curiously, we find that the experience of how these organizations internally manage and strategize around their risks (i.e. at the enterprise level) has yet to be captured fully.

This paper explores the question, how do non-profit oriented organizations exercise enterprise risk and continuity management? We draw on the experience of organizations in the public and humanitarian sectors in the Philippines, one of the most disaster-prone countries in the world (Behlert et al., 2020Íž UNDRR, 2019). Consequently, such organizations do not only have to manage the risks of their respective communities, but also their risks at enterprise level as they regularly face natural hazards. Using a survey, this study seeks to understand how such organizations manage their risks at the enterprise level, and explore their levels of awareness and utilization of risk and service continuity management. The study also analyzes the converging and diverging points between profit-oriented and non-profit oriented sectors in order to provide a more nuanced understanding of how risk and continuity management can be applied in the context of the latter.

References

Behlert, B., Diekjobst, R., Felgentreff, C., Manandhar, T., Mucke, P., Pries, L., Radtke, K., et al. (2020), WorldRiskReport 2020, Bochum, available at: https://reliefweb.int/sites/reliefweb.int/files/resources/WorldRiskReport-2020.pdf.

Kapucu, N. and van Wart, M. (2006), “The Evolving Role of the Public Sector in Managing Catastrophic Disasters”, Administration & Society, Vol. 38 No. 3, pp. 279–308.

UNDRR. (2019), Disaster Risk Reduction in the Philippines: Status Report 2019, UNDRR, Bangkok.

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