This track includes three core sessions, followed by a final session designed to bring the key themes and learnings together.

11:10 - 11:35  |  Thought Starter. How to Manage the AI-Augmented Lead User: Exploring the Future of Knowledge Work 

Innovation often begins with lead users who face emerging needs early and create their own solutions. Open-ended AI agents amplify this by enabling rapid experimentation, custom tool creation, and new ways of working.

This presentation explores how AI-augmented lead users can reveal the future of knowledge work while exposing challenges such as variable costs, inconsistent quality, verification demands, scaling personal solutions, and human overload. It argues that organizations should enable safe experimentation, identify what works, selectively scale successful solutions, and protect the human capacity that drives innovation.

11:35 - 12:00 |  Thought Starter. Developing Future-Proof AI Governance: “Where to? Where from? And How?”: Practical Steps to Success

This presentation explores how organizations can maximize AI value while managing risk through clear strategy, understanding their current capabilities, and effective governance.

It focuses on three questions: "Where to?" - defining AI ambitions; "Where from?" - assessing the current state and closing capability gaps; and "How together?" - building governance that aligns AI with evolving data privacy, cybersecurity, sustainability, and regulatory requirements.

12:00 - 12:30 | Thought Starter.  Cyber Security at a higher level: What Business can learn from NATO toward AI Sovereignty

AI is transforming cybersecurity, but who controls the AI you depend on?

This keynote explores the five layers of AI sovereignty, from training data to applications, revealing the strategic dependencies at each level and what it truly means to own or rely on the intelligence behind your systems.