Huvudbild för Vitalis 2026

How Can Measuring and Using Data from an App Strengthen Person-Centred Care? [PCC020]

Torsdag 7 maj 2026 10:30 - 10:45 G4

Rapportör: Val Wilson

Spår: Comprehensive and Integrated Care

Over the past decade, our international research program has focused on one central question: How can we meaningfully measure person-centred care from the consumer’s perspective? A key outcome of this work has been the development of a validated set of Person-Centred Nursing and Midwifery Key Performance Indicators (KPIs). These have been rigorously tested in multiple studies across Europe and Australia. Building on the success of these KPIs—and the strong engagement we've seen from staff—we created the iMPAKT App. This digital tool was designed to make the process of collecting, collating, and reporting data faster, easier, and more scalable. Ongoing feedback from real-world implementation has helped us refine the app and enhance its usability. In this session, we’ll introduce you to the iMPAKT App and show how it can be used in a range of clinical settings from acute clinical settings, care homes, virtual care and in the community. You will experience how data is entered and turned into clear, meaningful feedback reports. We will use an iMPAKT report example to explore questions like: What does this feedback tell us? Which areas of care need more attention? What actions can we take forward as a team? And how do we care for ourselves while caring for others? While person-centred care is often talked about, it’s not always easy to embed in high-pressure environments. And while many systems collect data, few show us how to actually use it in a way that drives change.The iMPAKT approach bridges that gap. It turns feedback into meaningful conversations, strengthens team connections, and supports compassionate, sustainable improvements in care. Most importantly, it works across all levels, from individual units to whole organisations, to broader systems, helping shape a more person-centred future for nursing and midwifery
Språk

English

Konferens

GCPCC

GCPCC Seminarietyp

Orals

GCPCC Kod

PCC020

Föreläsare

Val Wilson Rapportör