
Effectiveness of nurses´ cultural competence interventions on patient-related outcomes [A097] Passed
Wednesday May 6, 2026 09:00 - 11:15 Poster Arena
Presenter: Selvedina OsmancevicTrack: Poster session, Evaluation of Interventions
Background: The growing demand for culturally congruent, person-centred care has led to increasing importance of implementation and evaluation of cultural competence interventions across healthcare settings. While evidence indicates that healthcare professionals’ cultural competence can reduce racism and healthcare inequalities, as well as improving their capacity to navigate cultural diversity, a gap remains in summarised evidence regarding its impact on patient-related outcomes. Aim: This systematic review aims to assess the effectiveness of cultural competence interventions on patient-related outcomes. Design: A systematic review was conducted. Methods: A comprehensive search was conducted in MEDLINE, Embase, CINAHL, PsychINFO, ERIC, Web of Science and CENTRAL up to September 2023 for studies using a quasi-experimental or experimental design. Two researchers independently assessed the eligibility of the studies and their methodological quality. The quality of experimental studies was assessed using the Revised Cochrane Risk of Bias Assessment Tool for Randomized Trials (RoB 2), and the quality of quasi-experimental studies with the Risk of Bias in Nonrandomized Studies – of Interventions tool (ROBINS-I). Results: Three studies met the inclusion criteria: one randomised controlled trial and two pre-test/post-test studies. The interventions included educational and training activities (e.g., presentations, group discussions and reflective exercises) or technology-based resources (e.g., online databases). Two studies reported on patient satisfaction, finding no significant difference after implemented intervention. One study, assessing the effectiveness of a combination of offline and online training courses reported a significant difference in on client-nurse trust and satisfaction with nursing care. Conclusion: Despite the growing interest in and research on cultural competence in nursing, this review reveals a substantial gap in the literature addressing the effects of such interventions on patient-related outcomes. This review highlights the urgent need for future empirical research focusing on patient perceptions and experiences within interventions aimed at fostering culturally competent, person-centred care.
Conference
GCPCC
GCPCC Code
PCC147
Lecturers
Selvedina Osmancevic Presenter
Nursing Researcher
Medical University of Graz
Selvedina Osmancevic is a nursing scientist at the Medical University of Graz, focusing her work on improving the quality and inclusiveness of patient care. Her research centres on cultural competence in nursing, exploring how healthcare professionals can respond more effectively to increasingly diverse patient populations. Through her doctoral studies and various empirical investigations, she has examined the development and measurement of cultural competence among nurses and nursing students. She has also led systematic reviews and meta-analyses to assess the effectiveness of interventions designed to strengthen these competencies, and their impact on patient outcomes.
Additionally, Selvedina has contributed to international research on long-term care, addressing issues such as pain management, incontinence and quality of life in nursing home residents. Her work emphasises the importance of evidence-based approaches to improving care for older adults in various healthcare systems. Throughout her research, she combines methodological rigour with a strong focus on practical relevance. Her work is driven by the goal of making healthcare more equitable, person-centred and responsive to real-world needs.