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The role of profession in associations between person-centred care and work-related health in primary care [PCC091] Passed

Thursday May 7, 2026 09:15 - 09:30 G4

Moderator: Joanne M Fuller
Presenter: Cornelia Van Diepen

Track: Orals Comprehensive & Integrated Care

Background: Worldwide, the healthcare sector faces challenges in retaining healthcare professionals, often driven by work-related health factors such as job dissatisfaction and stress of conscience. Person-centred care (PCC), rooted in ethical principles, promotes collaborative care co-created by HCPs and patients, may help address these issues, though its impact across professional groups needs further attention. This study aimed to determine the association between perceived PCC and the experience of stress of conscience among primary healthcare professionals and whether this association is mediated by job satisfaction and moderated by profession. Methods: A cross-sectional design with a moderated mediation analysis was conducted using baseline data from the longitudinal PCC@Work project. A questionnaire on PCC and work-related health was distributed among registered nurses, physicians, psychologists, midwives,  assistant nurses and other professions in western Sweden. Results: The results showed that among the 560 respondents, the different professions’ scores were relatively close, but modelling all concepts revealed variations in their relationships. Profession moderated these associations, slightly reducing the strength of the relationship between PCC and job satisfaction (b= 1.02 to 0.98), while nearly halving the overall strength of associations between PCC, job satisfaction, and stress of conscience (b = –1.44 to –0.79), indicating varying impacts across professions. Conclusion: Type of profession significantly moderated the association between PCC and stress of conscience and job satisfaction. This may point at a need for tailored implementation strategies to optimize PCC's impact in primary care. Various professional groups experienced PCC's effects differently and customized approaches may also be needed to support their work-related health effectively.

Language

English

Conference

GCPCC

GCPCC Seminar type

Orals

GCPCC Code

PCC091

Lecturers

Profile image for Joanne M Fuller

Joanne M Fuller Moderator

PhD, MPH, Affiliated GPCC researcher
University of Gothenburg Centre for Person-Centred Care (GPCC) and Institute of Neuroscience & Physiology, Sahlgrenska Academy, University of Gothenburg

My research focuses on medicine taking, medicines’ burden and person-centred care.
I am a registered pharmacist in Sweden with experience from community pharmacy.
Also experienced in clinical trials evaluating remotely delivered person-centred care to persons with chronic conditions and frail older persons. Specific experience in the introduction of digital health to frail older persons.
Now employed as an Education Coordinator (postgraduate) at the Department of Ophthalmology, Sahlgrenska University Hospital (Mölndal Campus).

Profile image for Cornelia Van Diepen

Cornelia Van Diepen Presenter

Assistant Professor
Erasmus University Rotterdam

Cornelia Van Diepen, Kristoffer Gustavsson, Gunnel Hensing, Qarin Lood, Andreas Fors