The New Admin Survival Guide (Welcome to the Deep End) | Illuminate North America 2026

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The New Admin Survival Guide (Welcome to the Deep End)

Thursday September 17, 2026 15:00 - 15:25 EDT Richardson CD

Moderator: Joel Nisbett

Track: General

Bringing on a new admin is basically handing someone the keys to a car with no manual. This roundtable is for people who've figured out what actually works before formal training kicks in: cheat sheets, buddy systems, "don't touch that button" lists. Come share what you built, steal what works for someone else.

Lecturers

Joel Nisbett Moderator

Sr. Manager, Customer Success
Momentus Technologies

After 10+ years with Momentus, Joel is still enthusiastically helping all our customers get maximum value and hopefully have some fun along the way! He enjoys building relationships with clients and helping them get as much value as possible from the platform. Over his tenure, Joel has developed a deep understanding of the system capabilities AND customer needs, and every day he focuses on connecting the dots between the two.

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