Confirmed to Delivered: Executing Seamless Events in Elite

Wednesday September 16, 2026 14:15 - 15:00 EDT Richardson B

Speakers: Amber Lough, Michelle Hannaford

Track: Elite

Shifting from sales to operations, this session emphasizes how confirmed events are managed, prepared for, and executed, driving accountability and visibility. Highlights include change tracking, notifications, document management, and day of updates.

Lecturers

Amber Lough Speaker

Senior Implementation Consultant
Momentus Technologies

Amber Lough is a seasoned event and venue professional with 15 years of experience in the event industry. She has managed events ranging from two to 20,000 attendees. Her event experience spans across aquariums, convention centers, theme parks, and even onboard cruise ships. Amber has almost 5 years of experience with Momentus Technologies as an Implementation Consultant. As a former user of the software, she is passionate about the product and creating efficiencies for her clients, because she knows personally how impactful the software is for day-to-day operations.

Michelle Hannaford Speaker

Implementation Consultant
Momentus Technologies

As an Implementation Consultant at Momentus Technologies, Michelle partners with venues across the globe to optimize operations, streamline processes, and maximize the value of Momentus Elite. She enjoys helping organizations solve complex challenges, improve efficiency, and discover new ways to get the most from their technology through practical, real-world solutions.

Cookie	Category	Provider	Expiry	Legal basis	Intention
_production_session_id	Necessary	InvitePeople	Session	Legitimate interest	Stores a unique ID of the InvitePeople-user session. This will allow the user to login into InvitePeople.
order_id	Necessary	InvitePeople	6 hours	Legitimate interest	Stores a unique ID of the current order (shopping cart). This allows the user to add, view, and manage items in their order during the session.
cookie_consent_[ID]	Necessary	InvitePeople	6 months	Legitimate interest	Stores the user's cookie consent preference for a specific Optional cookie policy. The ID in the cookie name refers to the unique identifier of that policy. This ensures the user’s choice—whether accepting all cookies or only necessary ones—is remembered on future visits.
lang	Necessary	InvitePeople	1 year	Legitimate interest	Remembers the user’s selected language version.
logged_in_user	Necessary	InvitePeople	1 year	Legitimate interest	Stores a unique ID of the InvitePeople-user. This will help the user navigate.
production_auth	Necessary	InvitePeople	1 year	Legitimate interest	Stores a unique ID of the InvitePeople-user. This will help the user with future logins.