Prepping for Your Next Upgrade (Choose Your Own Adventure)

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Prepping for Your Next Upgrade (Choose Your Own Adventure)

Thursday September 17, 2026 15:30 - 15:55 EDT Richardson CD

Moderator: Amy Durbin

Track: Enterprise

With the v26.3 rollout fresh in everyone's mind, this is the spot to talk real talk about how you test before an upgrade, how you actually read release notes, and how you catch the surprises before they catch you. Bring your process, bring your close calls, leave with a better game plan for next time.

Lecturers

Amy Durbin Moderator

Senior Customer Success Manager
Momentus Technologies

As a Senior Customer Success Manager at Momentus Technologies, Amy thrives on building meaningful relationships and empowering customers to achieve their goals. She has a passion for helping event professionals succeed in a fast-paced digital landscape, using both industry knowledge and a commitment to delivering exceptional service. Amy is based in Central Illinois, with her husband, spunky 9-year-old daughter, and rescue mutt. When not championing customers’ success, she enjoys playing volleyball, jogging and hiking, and paddleboarding with her daughter.

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