From Data to Decisions: KPIs That Matter for Venue Leaders

Header image for Illuminate North America 2026

From Data to Decisions: KPIs That Matter for Venue Leaders

Wednesday September 16, 2026 15:30 - 16:15 EDT Richardson CD

Track: Enterprise

Move beyond simply building reports and start measuring what actually matters. This session focuses on how to identify the right questions to ask leaders and team members, define meaningful KPIs, and turn Momentus data into clearer operational and strategic insight. Through best-practice dashboard examples and real venue use cases, attendees will explore how strong reporting can support smarter decisions, stronger accountability, and better visibility across the business.

Lecturers

Jeremy Elmore Speaker

Senior Implementation Consultant
Momentus Technologies

Jeremy Elmore is a Senior Implementation Consultant at Momentus Technologies, where he partners with convention centers, universities, arenas, and event venues to implement and optimize the Momentus platform. He works closely with clients to streamline business processes, improve operational efficiency, and deliver successful technology implementations. Jeremy enjoys collaborating with customers to solve complex challenges, share best practices, and help organizations get the most value from their event management solutions.

Cookie	Category	Provider	Expiry	Legal basis	Intention
_production_session_id	Necessary	InvitePeople	Session	Legitimate interest	Stores a unique ID of the InvitePeople-user session. This will allow the user to login into InvitePeople.
order_id	Necessary	InvitePeople	6 hours	Legitimate interest	Stores a unique ID of the current order (shopping cart). This allows the user to add, view, and manage items in their order during the session.
cookie_consent_[ID]	Necessary	InvitePeople	6 months	Legitimate interest	Stores the user's cookie consent preference for a specific Optional cookie policy. The ID in the cookie name refers to the unique identifier of that policy. This ensures the user’s choice—whether accepting all cookies or only necessary ones—is remembered on future visits.
lang	Necessary	InvitePeople	1 year	Legitimate interest	Remembers the user’s selected language version.
logged_in_user	Necessary	InvitePeople	1 year	Legitimate interest	Stores a unique ID of the InvitePeople-user. This will help the user navigate.
production_auth	Necessary	InvitePeople	1 year	Legitimate interest	Stores a unique ID of the InvitePeople-user. This will help the user with future logins.