This panel discussion/conversation will focus on the topic of “Modern Hospitals - using Novel Technologies like IoT and Digitalization to improve the Service Flow” and will consist of Swedish/Danish conversations on both political level and local level. First, a Swedish/Danish dialogue between Daniel Forslund, Commissioner for Innovation and eHealth at Stockholm County Council, and Nanna Skovgaard, Head of Department at the Danish Ministry of Health, who will discuss the subject from a political perspective. e.g. what is required from a political level / the state and what can be managed on a local level? Second, experiences from hospitals in Sweden and Denmark will be presented by Marie Löfgren, Servicechef, Patientvaktmästeri & intern logistik, Område Mölndal & Sjukhusen i Väster, and Anne Smetana, Deputy Director at Healthcare DENMARK, who will discuss the practical use of IoT and digitalization focusing on Service Logistics and future steps at the hospitals.